Solitaire Diamond Ring .20cttw 14k Yellow Gold

Q: How do I determine my ring size?

A: We recommend visiting a local jeweler for professional sizing or referring to our Ring Size Guide for assistance.

Q: Can I order a size not listed?

A: Yes, we can size any ring if your size is not listed.  Please message us to inquire about a custom size.

Q; Are your diamonds and gemstones genuine?

A: Yes. We proudly offer natural diamonds and genuine gemstones unless otherwise clearly stated in the product description.

Q: Is this jewelry made from real gold?

A: Yes. Our jewelry is crafted using genuine precious metals, including solid 14K gold, 18K gold, platinum, and sterling silver, depending on the design. Metal specifications are clearly listed within each product description.

Q: How should I care for my jewelry?
A: We recommend cleaning with mild soap, warm water, and a soft brush while avoiding harsh chemicals and cosmetics. Refer to our Jewelry Care Guide for more details.

Q: Do you offer custom designs?
A: Yes. We specialize in custom and one-of-a-kind jewelry creations. Please contact us to discuss your design ideas.

Q: How will my jewelry be packaged?
A: Every order arrives beautifully packaged and ready for gifting. We do no ship items with a price tag.

Shipping

Most in-stock items ship within 2-3 business days, while custom and made-to-order pieces typically ship within 7-14 business days. We offer complimentary shipping within the United States via USPS or FedEx, as well as expedited and overnight shipping options for an additional fee. All shipments are fully insured, and signature confirmation may be required on higher-value orders for added security. We proudly ship worldwide, and international customers are responsible for any applicable duties, taxes, or customs fees.

Returns

We proudly offer free returns on eligible orders shipped within the United States. Returns are accepted within 30 days of delivery for a full refund, provided the item is returned in its original, unworn condition. Used, altered, or damaged items are not eligible for return. If you would like to exchange an item, please contact us for assistance. 

International customers are responsible for all return shipping costs, duties, taxes, and any applicable customs fees.

JEWELRY CARE

Avoid harmful solutions, exposure to chemicals can damage or discolor precious metals - gold, silver and platinum – and may harm some colored gems. Everyday substances like hairspray, lotion, perfume or other cosmetics can contain chemicals that will permanently damage the surface of your pearls and other delicate or porous gems (i.e. turquoise).

Fine jewelry should be removed before diving into a chlorinated swimming pool or before using household cleaners. Many of these cleaners contain ammonia, which can be too harsh for delicate gems or vintage jewelry. Chlorine bleach, another common household solvent, can pit or damage gold alloys.

CLEANING

The safest way to clean your jewelry is by wiping it with a lint-free cloth or with warm water, mild soap and a soft toothbrush.  Do no use any household cleaners, like chlorine and toothpaste. These types of products can erode some of the metals often used in diamond settings, and they may loosen prongs or even dissolve the metal completely.Ref. GIA.edu