Conditions d’utilisation
QUEEN OF GEMZ TERMS OF SERVICE
Update: June 1, 2026
OVERVIEW
This website is operated by Queen of Gemz. Throughout the site, the terms "we," "us," and "our" refer to Queen of Gemz. Queen of Gemz offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.
By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional terms, conditions, policies, and notices referenced herein or available by hyperlink.
Please read these Terms carefully before accessing or using our website. If you do not agree to all of these Terms, you may not access the website or use any services.
Our store is hosted by Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services.
SECTION 1 - ONLINE STORE TERMS
By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have obtained consent from a parent or legal guardian.
You may not use our products or website for any unlawful or unauthorized purpose or violate any applicable laws in your jurisdiction.
You must not transmit viruses, malware, or any code of a destructive nature.
Violation of any of these Terms may result in immediate termination of your access to our Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that information transmitted through our website may be transferred over various networks and adapted to technical requirements of connecting devices or networks. Credit card information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, scrape, exploit, or commercially use any portion of the Service or website content without our express written permission.
SECTION 3 - ACCURACY OF INFORMATION
We strive to ensure that information on this website is accurate and current; however, we do not guarantee that all information is complete, accurate, or up to date.
The material on this website is provided for general informational purposes only and should not be relied upon as the sole basis for making purchasing, financial, or investment decisions.
We reserve the right to modify website content at any time without obligation to update information.
SECTION 4 - PRODUCT DESCRIPTIONS & JEWELRY DISCLOSURES
Queen of Gemz specializes in authentic fine jewelry, natural diamonds, genuine gemstones, precious metals, custom jewelry, and one-of-a-kind coin jewelry.
We make every effort to accurately display product colors, photographs, dimensions, carat weights, and descriptions. Due to differences in monitor settings, lighting conditions, photography, and screen resolution, actual colors and appearance may vary.
Many items offered by Queen of Gemz are handcrafted, vintage, collectible, custom-made, or one-of-a-kind. Slight variations in color, finish, dimensions, gemstone characteristics, or design may occur and are not considered defects.
Natural diamonds, gemstones, pearls, opals, emeralds, and other natural materials may contain inclusions, color variations, and naturally occurring characteristics that make each piece unique.
Product images may be enlarged to show detail and may not represent actual size.
SECTION 5 - COIN JEWELRY DISCLOSURE
Queen of Gemz offers authentic coin jewelry featuring genuine coins, including collectible, bullion, vintage, and uncirculated coins where stated.
Customers acknowledge that once a coin has been mounted, bezel-set, cleaned, polished, or incorporated into jewelry, its original numismatic grade, certification status, or collectible value may be affected.
Coin jewelry is sold primarily as fine jewelry and wearable art. Any statements regarding rarity, collectible status, or value are for informational purposes only and do not constitute investment advice.
SECTION 6 - PRICING, AVAILABILITY & ORDER ACCEPTANCE
All prices are listed in U.S. Dollars unless otherwise indicated.
We reserve the right to change prices, discontinue products, limit quantities, refuse service, or cancel orders at any time without prior notice.
We reserve the right to refuse or cancel any order suspected of fraud, pricing errors, inventory inaccuracies, or violations of these Terms.
If payment has already been processed for a canceled order, a refund will be issued to the original payment method.
SECTION 7 - BILLING, PAYMENT VERIFICATION & FRAUD PREVENTION
You agree to provide current, complete, and accurate purchase and account information.
Queen of Gemz reserves the right to request identity verification, payment verification, additional documentation, or proof of authorization before shipping certain orders.
High-value transactions may require additional fraud screening, insured shipping, adult signature confirmation, or verification procedures.
Orders that cannot be verified may be delayed, canceled, or refused.
SECTION 8 - ANTI-MONEY LAUNDERING & TRANSACTION COMPLIANCE
Queen of Gemz is committed to complying with applicable U.S. anti-money laundering, fraud prevention, sanctions, import/export, and consumer protection laws.
We reserve the right to review, delay, limit, refuse, or cancel any transaction that appears suspicious, fraudulent, unauthorized, or potentially in violation of applicable laws.
Customers agree not to use our products or services for unlawful purposes, including money laundering, terrorist financing, sanctions evasion, fraud, or illegal resale activities.
Queen of Gemz may cooperate with payment processors, financial institutions, shipping carriers, marketplaces, law enforcement agencies, and government authorities as required by law.
SECTION 9 - CUSTOM, SPECIAL ORDER & PERSONALIZED ITEMS
Custom, personalized, engraved, resized, altered, special-order, and made-to-order items are generally non-returnable and non-cancelable unless defective or otherwise required by law.
Because many products are handmade or custom-created, slight variations may occur.
SECTION 10 - SHIPPING & DELIVERY
Shipping time estimates are provided as guidelines only and are not guaranteed.
Queen of Gemz ships domestically and internationally where permitted by law.
High-value orders may be fully insured and require signature confirmation upon delivery.
Customers are responsible for providing accurate shipping information. Queen of Gemz is not responsible for delays caused by carriers, customs authorities, weather, or other circumstances beyond our control.
SECTION 11 - INTERNATIONAL ORDERS
International customers are responsible for all customs duties, VAT, import taxes, brokerage fees, tariffs, and governmental charges imposed by their country.
Customers are solely responsible for ensuring that purchased items may legally be imported into their jurisdiction.
Queen of Gemz is not responsible for customs delays, import restrictions, seizures, refused shipments, or additional fees imposed by foreign governments or carriers.
SECTION 12 - OPTIONAL TOOLS & THIRD-PARTY SERVICES
We may provide access to third-party tools, applications, or services that we neither monitor nor control.
Such tools are provided "as is" and "as available" without warranties or endorsements of any kind.
Your use of third-party services is entirely at your own risk.
SECTION 13 - THIRD-PARTY LINKS
Certain content, products, and services available through our website may include materials from third parties.
We are not responsible for examining, evaluating, or guaranteeing the content, accuracy, products, or services offered by third-party websites.
SECTION 14 - USER COMMENTS & SUBMISSIONS
If you submit reviews, feedback, suggestions, ideas, photographs, or other materials to Queen of Gemz, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, publish, modify, and display such content in any medium.
You agree that your submissions will not violate the rights of any third party or contain unlawful, abusive, defamatory, or misleading content.
SECTION 15 - PRIVACY
Your submission of personal information through the website is governed by our Privacy Policy.
SECTION 16 - ERRORS, INACCURACIES & OMISSIONS
Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or other information.
We reserve the right to correct such errors and cancel orders affected by inaccuracies at any time.
SECTION 17 - PROHIBITED USES
You are prohibited from using this website for unlawful purposes, fraud, intellectual property infringement, harassment, scraping, data mining, transmitting malware, circumventing security measures, or engaging in any activity that interferes with website functionality.
SECTION 18 – COPYRIGHT, TRADEMARKS & INTELLECTUAL PROPERTY RIGHTS
All content appearing on this website, including but not limited to photographs, product images, videos, graphics, logos, icons, artwork, jewelry designs, CAD renderings, text, product descriptions, metadata, page layouts, website design, compilations, branding, and other materials (collectively, the "Content") is the exclusive property of Queen of Gemz or its licensors and is protected by United States and international copyright, trademark, trade dress, and intellectual property laws.
No Content may be copied, reproduced, republished, uploaded, posted, transmitted, displayed, distributed, modified, translated, scraped, mined, reverse engineered, or otherwise used in any form or by any means, including on websites, online marketplaces, social media platforms, advertising channels, artificial intelligence systems, or other commercial applications, without the prior written consent of Queen of Gemz.
The unauthorized use, reproduction, distribution, or publication of any photographs, videos, product descriptions, jewelry designs, branding materials, or other proprietary content is strictly prohibited and may result in legal action, including claims for monetary damages, injunctive relief, attorneys' fees, and other remedies available under applicable law.
Queen of Gemz actively monitors for unauthorized use of its intellectual property and reserves all rights not expressly granted herein.
Use of this website does not grant any license, ownership interest, or other rights in any Content displayed on this website.
SECTION 19 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
The website and all products and services are provided "as is" and "as available" without warranties of any kind, either express or implied.
To the fullest extent permitted by law, Queen of Gemz shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from the use of the website, products, shipping delays, customs actions, or reliance upon website information.
SECTION 20 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Queen of Gemz, its owners, affiliates, employees, contractors, and representatives from any claim, liability, damages, or expenses arising from your breach of these Terms or misuse of the website.
SECTION 21 - SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 22 - TERMINATION
These Terms remain effective unless terminated by either you or Queen of Gemz.
We reserve the right to terminate or suspend access to our Services at any time without notice if we believe you have violated these Terms.
SECTION 23 - ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and other posted policies, constitute the entire agreement between you and Queen of Gemz.
SECTION 24 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.
SECTION 25 - CHANGES TO TERMS OF SERVICE
We reserve the right to update, modify, or replace these Terms of Service at any time by posting changes on this website. Your continued use of the website constitutes acceptance of such changes.
SECTION 26 - CONTACT INFORMATION
Questions regarding these Terms of Service should be directed to:
Queen of Gemz
Website: www.queenofgemz.com
Email: info@queenofgemz.com